Business Intelligence (BI) encompasses a broad range of processes, technologies and solutions. These solutions are used for gathering, structuring, accessing, and analysing information for the purpose of making informed business decisions. BI allows businesses of all sizes to derive tangible value from data that resides both within and outside the organization. It gives companies comprehensive knowledge of all factors affecting business such as customers, competitors, business partners, economic environment, and internal operations.

Historically these projects have achieved varying levels of success within organisations, they are faced with 2 main pitfalls:

• They seldom incorporate all sources of data thus leading to silos of information developing within an organisation; and
• The user interface is generally complex, designed for analysts or power users and is not suited for the widespread adoption amongst executives, managers and business users.

This lack of user adoption is considered one of the primary reasons why business intelligence projects fail. This is where Intervate’s unique combination of Enterprise Information Management skills combined with over 10 years of portal and collaboration experience has resulted in Intervate’s contribution to our position as a market leader in Collaborative Intelligence.

Intervate unites the collective power of technologies such as SharePoint, Excel and SQL by seamlessly merging the process of extracting meaningful information from data with the process of making that information easily accessible to relevant decision makers.

The processed information is delivered within a familiar portal environment and is integrated in such a way that the distinction between different sources of data becomes unnoticeable to the end user, offering them the power to make decisions without the complexity of unfamiliar interfaces. In the rapidly changing markets of today, BI solutions themselves need to be more agile: faster deployment times, faster integration of new data sources, and a closer interaction with business and users.

Information is ineffective if it is simply stored and never retrieved. In order to be valuable, a BI solution needs to lead to action - predicting a trend is of no use if one is not taking advantage of it. A decision must be made, and that decision must be communicated. With the integration of BI tools into Collaboration and Business Process Management (BPM) tools, the path from knowledge to action is shortened considerably, allowing an organisation to become more agile and respond quickly to changing market conditions. Intervate delivers solutions that harness Collaboration, Business Process Management and Business Intelligence. This provides organisations with a unique integration of structured and unstructured data, thereby allowing them to analyse all aspects of their business and truly embrace Knowledge Management across the organisation.