Enterprise Search is fundamentally changing the way we work with and access information. A 2007 South African market analysis on intranets and portals found that searching for information was the most important capability of the corporate intranet. The same study, however, showed that 86% of respondents were not effectively using Enterprise Search.

Electronic Document and Records Management (EDRM) refers to the process that governs the formal management of documents and records, through the information lifecycle. EDRM should be seen as a key element for all business processes, as it facilitates compliance with various regulations and corporate best practices; including KIng III and the ECT Act within South Africa and Sarbanes-Oxley internationally.

From high volume production level scanning to imaging solutions suited to the knowledge worker, Intervate provides a suite of solutions and products tailored to improving the efficiency of business processes that traditionally begin with paper or electronic correspondence.

Web Content Management (WCM) refers to the process of authoring, branding, managing and gaining insight into the content of a website using specific tools.

Intervate focuses on delivering Collaborative Intelligence Solutions combining expertise in delivering BI solutions with our 10 years of thought leadership in delivering Collaborative and Information worker solutions.

Enterprise Content Management (ECM) is the process of managing unstructured content within an enterprise, with the aims of improving compliancy and reducing risk, reducing costs, improving productivity and improving customer service. Intervate cuts through the noise with our ECM component model, which addresses the core ECM functional components as well as providing the supporting capabilities. Intervate has a number of Competency areas which provide our customers with depth solution expertise for the specific phase of the ECM journey they are undertaking.

Intranets form the platform for unifying people, processes and systems and lie at the heart of an organisations communications, knowledge and collaboration strategy. Well planned and implemented intranets result in significantly improved productivity and cost savings.

Intervate’s workflow consulting offering is designed to help organisations improve efficiency and increase worker productivity by streamlining and automating processes. Workflows help organisations to adhere to consistent business processes, and they also improve organisational efficiency and productivity by managing the tasks and steps involved in business processes. This enables the people who perform these tasks to concentrate on performing the work rather than managing the workflow.