Let Intervate be your partner in digital transformation

We are in the business of helping you make your business better through digital transformation – utilising technology to enable your business achieve greater efficiency,  performance and success.

Why
Intervate?

Why

We design, build and deploy innovative and exciting Digital Engagement solutions on cloud and mobile platforms. We create solutions that have a meaningful impact on our customers and community using leading-edge technology.

What

We deliver these digital engagement experiences using our technology portfolio.

How

Digital transformation is the realignment of, or new investment in technology, business models, and processes to drive new value for customers and employees to effectively compete in an ever-changing digital economy. The digital transformation journey often starts with alignment around a holistic customer experience and leads to remodeling business processes to be agile, innovative and customer centric.

Intervate seeks to be your digital transformation partner through our end-to-end digitization process using our own and third-party products, our consulting services and our 18 years’ experience.

Our
Leadership
Craig Mitchelmore
Craig MitchelmoreHead of Intervate - North

Craig holds a quirky sense of humour, a B.Com degree and brings deep strategic management with an all-round experience for disrupting the status quo. He brings fresh new approaches to everything that is Productivity related. He is crazy supportive of his two sports-mad teenagers and spends hours alongside cricket pitches, tennis courts and rugby fields, while deepening his non-existent suntan.

Frans Basson
Frans BassonHead of Intervate - South

Frans joined Intervate from T-Systems beginning of 2017 and brings with him 25 years of IT experience of which the majority was associated with customer relationship management. Frans has a strong customer focus while leading and mobilizing the organization behind a common goal. He is now focused on leading Intervate to a new era of digital workplace solutions. Frans’ passions include getting totally excited about IoT technology while also spending considerable time building items from metal and wood.

Shaun Dicker
Shaun DickerManager: I-Assist

Shaun is a founding member of Intervate, and has 17 years of experience in business operations, customer and partner account management, IT project management, customer support and Microsoft software development. Shaun brings his broad management and leadership experience to help position Intervate as a leader in digital workplace solutions in South Africa with technology from Microsoft and strategic partners. Shaun is a ‘Getting Things Done®’ guru, Microsoft fanboy since MS-DOS, an avid gamer, geek, car and music lover.

Wasim Kazi
Wasim KaziManager: Application Development

Wasim is a techie at heart with rich experience in software development and delivery. Wasim has worked as an Architect and Delivery Manager for various companies in the US, UK, Middle East, India and South Africa. Wasim boasts of a 100% successful track record with all his projects hitting production. He is proud of his tenure as an Architect at a stock exchange and at an Azure based SaaS product company. Wasim holds a diploma in Electronics Engineering and a degree in Computer Applications. At Intervate, Wasim looks after the Application Development on Microsoft and related technologies for cloud, web and mobile. Wasim is married with two children and lives a sedentary lifestyle spending time on social observation, philosophy and human psyche.

Recia Latief
Recia LatiefManager: Sales

Recia has over 15 years’ experience in partner management within the IT industry. In this time, she has managed sales engagements by mobilizing internal, external as well as virtual teams to share and deliver on a collective vision for success. Managing sales through the Partner channel allows Recia to build on her sales management skills. The ability to drive and influence change, has enabled her to help meet company objectives. Excellent relationship building and management using her ability to communicate at all levels has brought her great success. She is passionate in all that she does and believes in team work to drive results for success. At Intervate, Recia looks after the Microsoft sales business, ensuring that Intervate is aligned with Microsoft strategically. She drives sales plays and Cloud adoption to take our customers on their digital transformation journey.


Awards
  • 2016

    Intervate was proud to be awarded the 2016 Microsoft Partner of the Year for Collaboration and Content for the 10th consecutive year.

    • Microsoft Collaboration and Content Partner • of the Year – 2016
  • 2015

    2015 was a pinnacle of achievement for Intervate after its 2014 win of 6 MicrosoftmSouth Africa Partner awards. In 2015 Intervate won the coveted Worldwide Microsoft Partner of the Year award for South Africa (Country Partner of the Year) and was awarded this honour at the world wide Annual Partner Conference in Orlando, Florida.

    Intervate was also a finalist for the 2015 Global Partner Awards in the CityNext category with its Fix My City / Smart Citizen solution.

    Furthermore, inline with its strategy to focus on the User Experience design of Employee Engagement solutions, intervate was awarded a place in the global
    Nielsen Norman Group Intranet Design Annual for 2015: the Year’s Best Intranets, with its submission of the TFG Head Office intranet.

    Intervate was honoured by receiving 2 Microsoft Partner of The Year Awards in 2015

    • Microsoft Collaboration and Content Partner of the Year – 2015
    • Microsoft Application Development Partner of the Year – 2015
  • 2014

    Intervate was honoured by receiving 6 Microsoft Partner of The Year Awards in 2014 – the most awards received by any Microsoft partner in South Africa!

    • Microsoft Collaboration and Content Partner of the Year – 2014
    • Microsoft Application Development Partner of the Year – 2014
    • Microsoft Industry Partner of the Year – Commercial Sector – 2014
    • Microsoft Industry Partner of the Year – Public Sector – 2014
    • Microsoft Services Partner of the Year – 2014
    • Microsoft’s Managing Director’s Partner of the Year – 2014
  • 2013

    • Microsoft Collaboration and Content Partner of the Year – 2013
    • Microsoft Industry Partner of the Year – Commercial Sector – 2013
    • Microsoft Industry Partner of the Year – Public Sector – 2013
    • Microsoft Services Partner of the Year – 2013
    • Kofax Platinum Partner – 2013
  • 2012

    • Microsoft Customer Experience Partner of the Year – 2012
    • Microsoft Digital Experience Partner of the Year – 2012
    • Microsoft Services Partner of the Year – 2012
    • Microsoft Portals and Collaboration Partner of the Year – 2012
    • Microsoft Content Management Partner of the Year – 2012
    • Kofax Platinum Partner – 2012
  • 2011

    • Microsoft Information Worker Competency Partner of the Year – 2011
    • Kofax Platinum Partner – 2011
  • 2010

    • Microsoft Information Worker Competency Partner of the Year – 2010
    • Kofax Platinum Partner – 2010
  • 2009

    • Microsoft Information Worker Competency Partner of the Year – 2009
  • 2008

    • Microsoft Information Worker Competency Partner of the Year – 2008
    • Kofax Certified Partner of the Year for Southern Hemisphere – 2008
  • 2007

    • Microsoft Information Worker Competency Partner of the Year – 2007
  • 2006

    • Microsoft Custom Development Competency Partner of the Year – 2006
    • AngloGold Ashanti Supplier Award for Service Levels and After Sales Support – 2006
    • K2.Net Partner Solution of the Year – 2006
    • Appointed preferred provider for Electronic Content Management solutions to South African Government by State Information Technology Agency (SITA)

Careers

Intervate is a company that encourages creativity and innovation. We are constantly looking for dynamic and talented individuals to join our team!

At Intervate, we practice a work hard, play hard motto, having fun, and getting the job done to the highest quality and standards. If you share our vision and are passionate, motivated and driven we would like to hear from you.

We regard Intervate as a learning organisation. We encourage career and talent development and retention.

We live by the values of Passion (giving more of yourself in the work that you do), Innovation (being dynamic and creating new experiences for our customers), Excellence (performing at the peak of your potential) and Community (considering our people, our people’s ecosystem and our country – South Africa)

We are always looking for new talent so please check out our recruitment site for more information: Click here

Digital transformation is a journey, not a destination

We design, build and deploy innovative and exciting Digital Engagement solutions on cloud and mobile platforms. We create solutions that have a meaningful impact on your business, using leading-edge technology

The technology Intervate uses to deliver our customer products and solutions.  We are skilled, certified and experienced in delivering solutions in these technology and business areas.

We can write about fantastic solutions, and also show the results and satisfaction of our clients. Our customer stories showcase our work and experience.

Who We Do It For

We partner with customers across various industries including:
Retail & FMCG, Finance and Insurance, Automotive, Healthcare, Manufacturing and Public Sector – in South Africa, Africa and Europe.

Latest News

Did the app kill email?

Email used to be the productivity tool that no one could live without, but it’s increasingly becoming a productivity killer as we spend more time than we should aiming for inbox zero.

Smart process apps improve customer engagement

Smart process apps (SPAs) are becoming essential for businesses to meet growing customer expectations. This is according to Shaun Dicker, head of operations at Intervate, a T-Systems company, who notes competitive pressure is driving organisations to look at process improvements.

Smart Process Apps – the key to unlocking operational efficiencies and enhancing the customer experience

In an increasingly competitive and globalised marketplace, attracting new customers and retaining existing ones has become one of businesses’ biggest challenges.

Elevating the Finance Function with Automated Accounts Payable solutions

With automated Accounts Payable solutions, organisations can expect to see a return on their investment within the first six to twelve months. From that point onwards, the solution starts generating increasing returns for the business.

SA Government’s Cloud pledge: a huge step for citizen engagement, service delivery

Last week, the CEO of the State IT Agency (SITA), Dr Setumo Mohapi, confirmed a Master Agreement with Microsoft, to standardise on Office 365 across all government departments and institutions. National Treasury Circular 11 defines the details of the agreement.

Microsoft SA and partners – Intervate and 2enable, launch online portal to empower students

Microsoft South Africa, together with Intervate and 2enable, have created a portal for young South Africans called Mahala.ms. Through this portal young people can activate licenses for the Microsoft Office 365 suite and OneDrive cloud-based storage services free of charge.

Customer Stories