Intervate helps enterprise take pragmatic, step-by-step approach on “Journey to the Cloud”

Cloud-based architecture continues to be a top point of discussion within the IT industry, and enterprises have either taken the first steps on their journey to the cloud, or are currently examining the possibilities.

7th April 2015, Press Release, Peter Reid, Head of SharePoint Solutions

However, while for smaller companies migrating to the cloud is a simple task, for the enterprise it is a substantial process that requires significant time and investment, and simply moving the entire architecture into the cloud is not a viable option. These organisations need to take a pragmatic view of exactly where cloud migration makes sense and produces business transformation, and where traditional on-premises solutions remain the best option.

In light of this growing challenge, Intervate, a T-Systems company, will be hosting the “Journey to the Cloud”, an event designed to break down the mammoth task of cloud migration into a more manageable framework. A number of global industry thought leaders will share insight into cloud technologies for enterprise and how organisations can begin their cloud journey or capitalise on existing cloud investment, as well as real-world examples of moving a large, complex organisation into the cloud using a hybrid model.

“We believe that enterprises can gain enormous benefit from migrating certain functionality to the cloud; however, deciding which functionality and how to go about doing so can be a daunting task. A hybrid environment is often the most beneficial approach, but lack of knowledge and information can prove to be a significant stumbling block. The Journey to the Cloud aims to help businesses understand the potential of the cloud for their business, break up the journey into manageable steps, and understand how the right partner can help them to achieve their cloud ambition optimally,” says Peter Reid, SharePoint Solutions Head at Intervate.

At the event, Uriel Rootshtain from Microsoft will deliver an introduction of a hybrid approach to the cloud, the cloud from a Microsoft perspective, as well as the benefits of the Microsoft stack in the cloud. Reid will share his insights on the journey to the cloud, the first steps organisations should be taking, and how to break this down into an easy-to-understand framework and steps to begin the migration.

Brian Wilson from Intervate partner, WiredLight, in the United Kingdom, will be presenting a customer case study that demonstrates first-hand experience of moving a large, complex organisation to a hybrid model. He will be addressing the how, when, where and what not to do when considering the move to hybrid, including legislation, practicalities, governance, bandwidth constraints and more. Presentations will conclude on the topic of the future of the cloud, how this is changing the world we live in and what this means for business right now.

“Those attending the Journey to the Cloud will gain a working knowledge of what is happening within the Microsoft cloud space and the state of the market. The main goal of the event is to help businesses gain a sense of the framework and structure they need for their journey, breaking it down into simple ‘bite-size’ chunks to simplify this often daunting task. In addition, attendees will be given the opportunity to interact with thought leaders in the industry, a valuable exercise for any business on the cloud journey,” Reid concludes.

The Journey to the Cloud takes place at the Davinci Hotel and Suites in Sandton, Johannesburg on Wednesday, 15 April 2015 and the African Pride Crystal Towers Hotel in Century City, Cape Town on Friday, 17 April 2015.

For more information or to register for the event, please e-mail Talia:

Intervate and The Foschini Group win global accolade for Intranet design

The Foschini Group’s (TFG’s) recently-developed Intranet solution has been confirmed as one of the world’s top 10 Intranets in the prestigious 2015 Nielsen Norman Intranet Design Annual.

Developed in partnership with Intervate – an enterprise information management specialist and part of the T-Systems Group – the Intranet was recognised by Nielsen Norman for its intuitive design and user experience, and its innovative use of new technology.

27th January 2015, Press Release, Wilhelm van Rensburg, Managing Director, Intervate Cape Town

TFG and Intervate became the first South African, and indeed the first African, winner in the Design Annual since its inception in 2001.

Jakob Nielsen, principal of Nielsen Norman Group, describes TFG’s Intranet as “a dynamic and engaging way to access information, connect with colleagues and get work done”.

“It incorporates elements of TFG’s corporate identity like brand, colour, and fonts in a way that puts a fresh design on the intranet. The modern style and features support employees in the head office, regional office, and distribution centre, as well as field management,” adds Nielsen

Intervate Cape Town MD Wilhelm van Rensburg says: “The sense of reward from knowing that we are contributing to industry best-practices at a global level is immense.”

Van Rensburg explains that TFG needed to evolve their Intranet from being essentially a static document hosting service, to a more dynamic environment that made finding information easier, encouraged collaboration between teams, and facilitated internal communication and innovation.

TFG’s Intranet benefits from rich, visual designs that emphasise the top company news in a rotating carousel. Topical messages from leadership and from various areas of the business are combined with simpler features like birthdays, work anniversaries, canteen menus and weather forecasts, for example.

The ‘About Me’ section encourages staff to populate their profiles with information about their skill sets, their recent projects, and what they’re currently working on – all with the intention of fostering greater collaboration between business units and teams.

Van Rensburg adds: “Optimising the Intranet for mobile was a key consideration, with increasing numbers of users accessing the Intranet from smart devices, and with many staff constantly on the move and in various regions throughout the country.”

TFG’s Team Manager, Marius Botha, explains that any company on a quest for innovation and fresh ideas needs to have a strong focus on people, communication and culture. “The new Intranet is a vehicle for collaboration and innovation that promotes an environment of engaged and high-performance employees,” he adds.

The Nielsen Normal Group 2015 Intranet Design Annual can be purchased here:

Nielsen Norman Group design awards

FREMONT, Calif.–(BUSINESS WIRE)–Intranet personalization and mobile strategies that aim to deliver the right content to the right person and on the right device sometimes have the unintended consequence of making employees feeling handcuffed. Many of this year’s winning intranets successfully tackled this problem by making it possible for employees to access content other than what is usually funneled to them and to access their company’s Intranet on any device they want, according to usability expert Jakob Nielsen whose user-experience research firm Nielsen Norman Group today announced the winners of its 15th annual Intranet Design contest.

This year’s winning teams and their intranets are featured in detail in Nielsen Norman Group’s new 374-page report “Intranet Design Annual 2015: The Year’s 10 Best Intranets.”

“Generally speaking, intranet personalization serves the very useful purpose of pushing employees the information they need according to their job and location and hiding the information they don’t need. Less noise. But, that’s not always a good thing,” said Jakob Nielsen, principal of Nielsen Norman Group. “Maybe the manager based in Italy wants to view information served to the people she manages in Germany. Several of our winning intranets developed advanced personalization capabilities that allow people to view content that is not part of their default role.”

In another effort to give employees better access to the content they need when they need it, a number of the winning intranets focused on allowing employees to view the company intranet on any device they want, rather than designing an app for only one or a few particular devices. This required intranet teams to really prioritize content in order to offer the most appropriate features and information by default on displays both large and small, and either tappable or clickable.

Demonstrating these advanced personalization and mobile strategies, the 2015 world’s 10 best intranets — in alphabetical order — are:
• Accolade (The Netherlands), a social housing office for affordable homes.
• Adobe (United States), a digital marketing and media solutions company.
• ConocoPhillips (United States), an explorer and producer of crude oil and natural gas energy.
• Klick Health (Canada), a digital health agency.
• Saudi Food & Drug Authority (Saudi Arabia), a government agency ensuring the safety of food and drugs, biological and chemical substances, and electronic products.
• Sprint (United States), a provider of wireless telecommunications products and services.
• TAURON Polska Energia (Poland), hard coal mining and generation, distribution and supply of electricity and heat; the largest distributor and supplier of electricity in Poland.
• The Foschini Group (South Africa), an independent chain store retail group.
• UniCredit S.p.A. (Italy), a commercial bank spanning 50 markets and operating in more than 17 European countries.
• Verizon Communications (United States), a telecommunications company.

These 10 organizations are headquartered in seven countries and have an average of 52,200 employees. For the first time ever, one of the winning intranets is being honored for the third time on Nielsen Norman Group’s list of the world’s 10 best Intranets: Verizon Communications is being recognized this year for its human resources portal; Verizon also had winning intranet designs in 2005 and 2011.

Other trends to emerge from this year’s intranet design contest include:

Social Goes to the Next Level — Once excluded from intranets, social tools are now pervasive throughout each of this year’s winning intranets. In addition to the usual features (e.g. rate, like and recommended), several organizations added tools — birthday and anniversary calendars, for example — that encourage employees to make casual and work-related connections.

Search Filters — Search is a powerful feature that helps people locate the information they need to do their jobs. But for many years, intranet search capabilities have been sorely lacking. This year’s winners have made great strides with tagging content and using faceted search to help employees be more productive by finding the right resources.

With Content, Less is More — Intranet teams are improving the way content is published and maintained. The focus is now on streamlining content, publishing it once and judiciously spreading that same content throughout the intranet, resulting in reduced re-work and fewer errors.

“Intranets have come a long way in the 15 years since we started evaluating them. It used to take years for teams to launch one huge, ‘full’ intranet. Today, the trend is to use an iterative process that allows teams regularly to add new functional elements and more importantly, to innovate, which is in abundant evidence with this year’s group of winners,” said Kara Pernice, Nielsen Norman Group managing director.

Nielsen Norman Group’s “Intranet Design Annual 2015: The Year’s 10 Best Intranets,” co-authored by Kara Pernice, Amy Schade, Patty Caya and Jakob Nielsen is available to download for $248 from the Nielsen Norman Group website at

Intervate, now offering CoSign Connector for SharePoint in South Africa

Intervate, a T-Systems Company, now offering CoSign Connector for SharePoint in South Africa. New alliance between ARX and Intervate is expected to open new business opportunities for both companies in South Africa.

ARX, the global leader in digital signature solutions, has joined forces with Intervate, a T-Systems company, Gold Microsoft Partner and specialist provider of Enterprise Information Management (EIM) solutions.

Intervate will distribute ARX’s flagship CoSign Connector for SharePoint, the only digital signature solution that is seamlessly integrated with both SharePoint Server and Office 365 / SharePoint Online, in South Africa.

Intervate is the recognised leader in Southern Africa when it comes to delivering Enterprise Content Management (ECM) solutions on the Microsoft platform. The seamless integration of digital signatures into SharePoint workflows with the CoSign Connector for SharePoint will enable a wide range of organisations in South Africa to achieve end-to-end business automation by completely eliminating paper from their signature-dependent processes.

“It made sense for us to partner with ARX as they are the world leader in providing digital signature solutions to enterprises, assisting organisations to maximise the efficiency, cost-effectiveness and security of their automated processes,” says Graham Lawson, Intervate Director. “The CoSign offering from ARX will allow us to augment our existing EIM offering and further deliver benefits and value to our SharePoint customers.”

Intervate Wins 6 awards at Microsoft Partner Awards 2014

Enterprise Information Management (EIM) solution provider Intervate, a T-Systems company, is proud to announce that it has been recognised with multiple accolades at the 2014 Microsoft Partner Network, Partner of the Year Awards and gala dinner, held at the Inanda Club in Sandton, Johannesburg on 2 October 2014. The annual awards ceremony honours Microsoft partners for delivering innovative solutions that directly address customer challenges.

Intervate won a total of six awards. Including: Collaboration and Content Partner of the Year; Application Development Partner of the Year; Industry Partner of the Year – Public Sector; Industry Partner of the Year – Commercial; and Services Partner of the Year. In recognition of this achievement, the company was also presented with the prestigious Managing Director’s Partner Award, the highest accolade awarded at the event.

“The Collaboration and Content Partner of the Year is a highly contested award, and winning it is a high accolade. We are proud to have come out on top in this category for the eighth year in a row, as this is our core line of business. We are also pleased to have walked away with the Application Development Partner of the Year Award – a first for Intervate – as this is a milestone in the transformation of our business to delivering meaningful and impactful solutions that leverage cloud and mobility to transform the user experience. Receiving the Managing Director’s Partner Award was an incredible tip of the hat to our team’s achievements for the year,” says Lionel Moyal, Managing Director of Intervate.

The winners were selected based on their dedication to innovation and use of Microsoft technologies to provide solutions for their customers’ needs.

This year’s awards were broken down into Business Awards, Competency Awards, Cloud Awards and Application Awards, each of which contained a number of different categories. In each of the various categories, Microsoft partners need to prove their success in winning new customers, driving customer satisfaction, growing the business, showing innovation and enabling people. Intervate achieved awards across the different categories, effectively demonstrating its success as a multi-disciplinary technology focused organisation with a focus on improving the customer experience.

“The way we as consumers interact with the world has been revolutionised by the emergence of apps, but this has not yet filtered through effectively into the enterprise space. Intervate focuses on harnessing technology such as apps and cloud environments to improve productivity and deliver great user experiences in the customer, enterprise or public sector spaces,” says Moyal.

The Application Development Partner of the Year acknowledges an app built for the Windows 8 platform that has proven successful at fulfilling Microsoft’s awards criteria. Intervate was nominated and awarded based on its groundbreaking Find & Fix app for the Johannesburg Roads Agency, the first of its kind in the whole of the southern hemisphere.

“These awards serve as an acknowledgement that we are delivering value to our customers and our partners. We wish to thank Microsoft as well as other Microsoft partners for fostering a successful ecosystem of collaboration that inspires us to deliver great solutions,” Moyal concludes.

Intervate #GoMobile at SHARE 2014

Intervate, a T-Systems subsidiary, is proud to announce it will be sponsor at SHARE 2014.

SHARE is the annual SharePoint Conference for business users. It is a unique opportunity for delegates to gather different ways to use SharePoint to get business results, while the vibrant and thriving community encourages delegates, partners and speakers to breakthrough barriers, engage in brave conversations and form lasting relationships.

This year’s event will take place from 18-20 June at Vodaworld in Midrand, Johannesburg.

“Intervate will be sponsoring the Espresso Bar at SHARE, so come connect with us over coffee, get involved in our Twitter competition to stand a chance to win a Nespresso machine,” says Intervate Director, Marc Fletcher.


“Intervate will also be showcasing our #GoMobile solutions, so come and learn how we can enable your business to #GoMobile.  As part of your #GoMobile experience, you’ll be able to play with the Intervate-developed Johannesburg Road Agency (JRA) Find & Fix app. The app enables road users to log issues with the city – whether it is a pothole, faulty traffic lights or missing manhole cover – by simply taking a photo of the problem. Moreover, the app allows users to track the status of their reported service request and view other issues posted by road users. Reports are automatically linked and grouped by the JRA to avoid duplicate listings and ensures that issues, which are reported by multiple parties, are prioritised.”

In addition, Intervate’s Troy Gerber will present “Become a ‘Contract Management’ Rock Star” at SHARE on Wednesday, 18 June, at 16:45. In this session, he will explore the challenges with most contract management processes and provide you with a solution to solve these challenges with your existing SharePoint investment. He will also be taking on the prestigious role as chairperson for the SHARE event.

“Come connect with us at SHARE 2014,” concluded Fletcher.

For more information about Intervate’s #GoMobile offering please contact Talia on

Intervate’s Account Payable Solution Wins Worldwide Award

Intervate garnered the Kofax Transform Worldwide accolade at the 2014 awards ceremony held in San Diego, CA for its Group Five accounts payable (AP) automation solution.

Intervate, a T-Systems subsidiary in South Africa and the country’s foremost provider of Enterprise Information Management (EIM) and process automation solutions, walked away with the Best Accounts Payable Solution Award at the worldwide Kofax Transform 2014 Awards for its Group Five account payable (AP) solution. The award ceremony was held at the Hilton Bayfront Hotel in San Diego in March 2014.

The panel of judges, made up of industry experts from across the globe, described the winner in this category as having “significantly optimised accounts payable transaction processing, resulting in reduced cycle times, improved productivity, improved metrics and monitoring, increased control and visibility, reduced process errors and a lowered cost of compliance,” said Mpumi Nhlapo, head of Intervate’s Imaging & Capture Solutions division.

“It’s about producing measurable results and providing real value to your client’s business. Since implementing the AP solution, Group Five is now able to work with documents electronically, detect duplicates upfront and automatically ensure compliance with South African Revenue Service (SARS) tax legislation,” added Nhlapo.

“Solutions like this reduce manual invoice processing and statement reconciliation within the AP team and free up staff to be able to focus on exceptions and improving account ageing. AP automation solutions improve productivity and, with proactive metrics, allow us to measure staff performance more effectively.”

Thomas S. Senger Senior Vice President, EMEA Software & Solutions said: “The Best Accounts Payable Solution Award is the most highly contested category and Intervate’s solution for Group Five demonstrated excellent service delivery and real value to its client.”

“This is fantastic recognition for Group Five’s vision, as well as Intervate’s technical capabilities. We are very proud to have been a part of it,” said Nhlapo.

To find out more about Intervate’s AP solutions visit Business Solutions


#GoMobile With Intervate

Intervate, a T-Systems’ subsidiary in South Africa and the country’s foremost provider of enterprise information management (EIM) solutions, has launched its #GoMobile campaign, aimed at promoting its portfolio of business mobility solutions. T-Systems supports its customers in the transformation of classic ICT services into new business models, because mobility is an essential part of the digitisation strategies of T-Systems’ customers.

The #GoMobile campaign will focus on Intervate’s mobile app development offerings that leverage its skills and experience in the EIM field to provide solutions designed at improving agility and providing a competitive advantage in an increasingly mobile-enabled ecosystem.

Intervate sales director Marc Fletcher says the mobility solutions can help businesses enhance business processes and improve employee and customer experience and service delivery. The mobile app, according to Fletcher, is just the “technology enabler”, improving productivity and reducing costs.

The #GoMobile team provides consulting and research, app design and development, commerce and mobile payments, hosting, maintenance and support, and app store optimisation.

“Enterprise customers who wish to build their own internal and business-to-business apps, or to engage customers with marketplace apps, can consult with Intervate’s dynamic team on analysis, solution architecture, mobile UX and UI design and development.”

Intervate has launched a number of successful corporate and community applications. These include Road Accident Fund, Telkom Knockout Tournament and Citizen Scientist, all of which are in the Windows App Store. App development on iOS and Android has also now been added to the portfolio and new apps on these platforms will be published in coming months.

The FMC (Fix-My-City) Framework is a reusable app framework developed by Intervate which utilises the common components of a smartphone. These components include the global positioning system (GPS), the 3G or Wi-Fi receiver, and the camera. These tools have been key to Intervate’s early successes in mobility and have illuminated a host of interesting business needs which Intervate is ideally positioned to meet.

The FMC framework’s flexibility and adaptability has enabled it to be utilised in a variety of ways and across multiple industries. For instance, it can be used in a retail store setting, where a store manager can capture shop fittings that need to be replaced or repaired and send them to the relevant contractor. The GPS coordinates are recognised as being within a defined geo-fence and, therefore, a specific store location, enabling case management on a store-location basis.

Another potential use of the FMC Framework is capturing health and safety issues in an industrial plant. Once again geo-fences can be used to identify areas aligned with GPS coordinates for the exact locations, ultimately passing the information to an ERP system or case management solution. The Intervate SHEQ app will be published to the app store shortly.

Utilising a smartphone’s camera and GPS sounds very simplistic, but it is precisely this simplicity that makes apps like FMC effective. Simplifying processes by using the native features of a phone and customising it to cater for the individual or business needs is the key to its success. This allows the entire task to be completed in a handful of logical steps, using an intuitive interface familiar to users.

Intervate is focused on providing end-to-end services that encompass the entire mobile solution development lifecycle, including consultation, value proposition, app development, training, support and maintenance.

The company prides itself on the numerous accolades, testimonials and awards it has acquired that speak to its commitment to excellence. Most recently, it was chosen as a Microsoft Partner of the Year for 2013.

Intervate is an official Yammer partner in SA

Intervate, a T-Systems subsidiary in South Africa and the country’s foremost provider of Enterprise Information Management (EIM) solutions, has announced that it is an official Yammer partner in South Africa and therefore, part of the Yammer Customer Engagement Partner Program (YCEPP), which is an invite-only programme by Yammer that enables partners to sell, implement and integrate Yammer solutions for South African businesses.

Yammer is a leading social enterprise network that allows for private communication within organisations. Intervate has become one of only two South African companies officially equipped with the know-how to consult on and implement this social technology and provide support to businesses as they set-up their social enterprise networks.

Nanette de Villiers, Intervate Technology Consultant and Yammer Certified Community Manager, commented: “Intervate understands the value of enterprise social networking which is to improve communication and collaboration within organisations. Partnering with Yammer means that we can provide our customers with the benefit of the planning, consulting and implementation collateral within the Yammer Customer Engagement Partner Program. The program includes methodologies such as the ‘social journey’ which are tried and tested approaches and solutions for enterprises to make the most of their enterprise social networking experience and journey.

“Being selected by Microsoft to partner with Yammer and complete the YCEPP training and certification means that Intervate is proficient in the Yammer space. Furthermore, we can engage with customers and present them with an end-to-end enterprise social experience, enhance collaboration across geographies and roles, break down silos and improve productivity in our clients’ businesses.”

To learn more, please visit:

T-Systems Acquires Intervate

T-Systems in South Africa has announced its acquisition of Intervate, a specialist provider of Enterprise Information Management (EIM) solutions that assist organisations with improving productivity and collaboration, reducing costs and increasing compliancy.

With the acquisition of Intervate, T-Systems will now be able to deliver innovative new solutions to business customers that encompass the full offering, including SharePoint and mobile applications. In addition, Intervate is a Microsoft-focused business, which will assist T-Systems in growing this partnership. Intervate will operate as a legal entity under T-Systems’ Systems Integration division.

Intervate, has a national footprint and its Johannesburg office will for the short-term remain at their existing premises. However, they will move to T-Systems headquarters in Midrand in due course. Intervate’s customer base spans all of T-Systems’ key vertical sectors, including government and the public sector, finance and insurance, telecoms, education, IT, retail, mining and the automotive industry. This synergy will bolster T-Systems’ innovation component, enabling the organisation to expand their presence in these markets as well as tackle both new and existing markets with information management solutions.

Says Collin Govender, Vice President: Systems Integration at T-Systems in South Africa, “SharePoint is one of the most in-demand enterprise solutions today, and information management has become critical in today’s data driven world. In order for us to continue to innovate we needed to address this growing customer requirement. Intervate was the ideal organisation to bolster our key competencies and grow our Microsoft skills base. Their strategic, tactical and operational capabilities in the EIM space will integrate seamlessly into our Systems Integration business, bringing together our core offerings into a comprehensive solution for our customers and partners.”

Lionel Moyal, Managing Director of Intervate will head up the newly created EIM business that will fall within T-Systems’ business. Says Lionel Moyal, “Joining T-Systems allows Intervate to accelerate its growth and have a greater influence on the local South African market, whilst enabling expansion into other territories across Africa.”

Mobility is one of today’s driving megatrends and an area of focus for T-Systems. Intervate also has a strong background in the development of mobile applications, which will complement T-Systems’ mobile offering. As a provider of both licensed and cloud-based solutions, the acquisition will also strengthen Intervate’s market position, and their skills will be leveraged from a global perspective. T-Systems is a leading provider of cloud solutions, and this expertise along with the backing of a strong global brand will further boost Intervate’s offering to their customer base, delivering additional value in line with T-Systems’ goal of creating strong and lasting partnerships with customers and clients.

Says Gert Schoonbee, Managing Director of T-Systems in South Africa, “The multiple synergies between the two businesses will ensure that this acquisition is mutually beneficial for all parties concerned. In addition, our focus of ‘transform with innovation’ also reflects the ethos at Intervate, and further contributes to the success of this acquisition.”

The T-Systems Nation Building programme aims to create a culture of inclusive transformation that embraces diversity and enables trust and high performance, while our external focus lies in contributing to the bigger South Africa by embracing skills development, localisation and job creation. By effectively aligning the businesses and growing market share and skills across both previously separate organisations, this acquisition perfectly fits the goal of transformation. ons on unnecessary development​

– Intervate will operate as a legal entity under T-Systems.
– This synergy will bolster T-Systems’ innovation component.
– T-Systems focuses on mobility by developing new mobile apps.