Microsoft South Africa, together with Intervate and 2enable, have created a portal for young South Africans called Mahala.ms. Through this portal young people can activate licenses for the Microsoft Office 365 suite and OneDrive cloud-based storage services free of charge.
As an innovation project, Intervate, a T-Systems company identified two business problems that could be solved by a chatbot. Intervate identified two such problems, one was the sales team getting invoices out of SAP Financials and the second was Room Booking whilst on the move.
TFG needed to evolve their Intranet from being an essentially static document hosting service, to a more dynamic environment that made fi nding information easier, encouraged collaboration between teams, and facilitated internal communication and innovation.
Developed as part of the City of Johannesburg’s move toward a public transport system that is seamless and integrated, the first phase of the VayaMoja mobile app was released in July 2016 and the launch of its second phase is imminent.
Although responding to pothole problems, nonfunctioning traffic lights, missing manhole covers, and other road issues, is a function that falls on the shoulders of the JRA, it actively invites citizens to log issues.